Effective Date: 18 September 2024
1. Introduction
EPOCH Accounting Group PTY LTD trading as EPOCH Accounting is committed to protecting the privacy of all visitors, users, and others who access our website located at epochaccounting.com.au This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By accessing or using our Website, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
We may collect the following types of personal information:
- Personal Identifiable Information (PII): Your name, email address, phone number, or any other details provided by you when contacting us or making a purchase.
- Non-Personal Information: Data that cannot be used to identify you, including browser type, pages viewed, and the time spent on our Website.
- Cookies and Tracking Technologies: Information collected through cookies and similar tracking technologies, such as IP addresses, browsing habits, and preferences.
3. How We Use Your Information
We use the information we collect for purposes including but not limited to:
- Processing transactions and managing your orders.
- Improving and personalizing your user experience.
- Communicating with you, including responding to your inquiries or sending promotional content (where you have opted in).
- Conducting data analysis to enhance Website performance and functionality.
4. Disclosure of Personal Information
We may disclose your personal information in the following circumstances:
- Service Providers: We may share information with trusted third parties to facilitate services on our behalf (e.g., payment processors or IT service providers).
- Legal Requirements: If required by law, we may disclose your information to government authorities or other third parties in response to legal requests.
- Business Transactions: In the event of a merger, acquisition, or asset sale, personal information may be transferred to the acquiring entity.
5. Security of Your Information
We implement reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Access to and Correction of Personal Information
Under the Australian Privacy Act, you have the right to:
- Access the personal information we hold about you.
- Request corrections to any inaccurate or outdated information.
To exercise these rights, please contact us at [your contact details].
7. Cookies and Tracking Technologies
Our Website may use cookies to collect information about your browsing preferences. You can control the use of cookies by adjusting your browser settings. Please note that disabling cookies may affect the functionality of our Website.
8. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies before providing any personal information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be effective when posted on this page, and we will notify you of significant updates. It is your responsibility to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to make a complaint regarding how your personal information is handled, please contact us at:
Email: info@epochaccounting.com.au
Phone: 1300 13 88 61
Address: PO Box 2544, Ascot, QLD 4007
We will respond to your query within a reasonable time frame and in compliance with the Australian Privacy Act.
By continuing to use our Website, you consent to the collection and use of your personal information as described in this Privacy Policy.